Facilities Performance Indicators (FPI) Survey

What is the CAUBO/FPI Survey? 

In the field of facilities management, the APPA Facilities Performance Indicators survey is an essential source of benchmarking data that provides facilities managers and senior administrators with a wealth of strategic and operational data. It is designed to facilitate benchmarking and peer group comparisons. 
 

Why participate in the CAUBO/FPI Survey? 

CAUBO teamed up with APPA in 2009 to enhance the content and relevance of the survey for Canadian universities.CAUBO continues to work with the Facilities Management Committee to encourage participation and promote the use of Canadian specific standard data definitions and collection techniques, helping to improve the comparability and usefulness of the results for our members.
 

How do I complete the survey? 

The survey is normally open for completion from August through mid-December. Reports are available in the spring. 

To access the 2010-11 survey, open the FPI survey link and input your APPA ID and password when prompted. 

If you do not have an APPA account, you may establish one by creating a new user account. For additional assistance, contact APPA staff member Christina Hills.
 

What does it cost to participate? Special pricing for CAUBO members!  

For non-APPA members, CAUBO has negotiated a cost of $250 US for participation. This represents a significant saving from the regular fee of  $895 applicable to non-members. 

If your institution is an APPA member you can participate in the survey at no additional cost. 
 

Need help? CAUBO and the Facilities Committee will provide you with the resources you need!

CAUBO and the Facilities Management Committee have developed a number of resources to facilitate the completion of the survey:   
 

The report includes background on the key indicators and outlines CAUBO’s planned initiatives to support the FPI and enhance the results. The data definitions and results were found within the report were validated at six Canadian universities. Click here to access the Pilot Report. 
 

A discussion group for the FPI survey has been created on the CAUBO website. All interested members are encouraged to join the discussion! Simply log into the website, navigate to the Group Directory and click on the “Join” link located next to the FPI Survey Group description. 
 

CAUBO and the Facilities Management Committee have developed a number of resources to facilitate the completion of the survey:  

 

  • Pilot Report 

The report includes background on the key indicators and outlines CAUBO’s planned initiatives to support the FPI and enhance the results. The data definitions and results were found within the report were validated at six Canadian universities. Click here to access the Pilot Report.

 

  • CAUBO Definitions and Recommendations

Click here to access the CAUBO Definitions and Recommendations

 

  • CyberCommunity Discussion Group

A discussion group for the FPI survey has been created on the CAUBO website. All interested members are encouraged to join the discussion! Simply log into the website, navigate to the Group Directory and click on the “Join” link located next to the FPI Survey Group description.

 

In support of this objective, CAUBO is offering a one-day workshop for FPI preparers to review and better understand the various sections of the survey, discuss recommended definitions for key data points, and compare best practice for data collection and reporting.  This will be held in Ottawa on June 4, 2012; the discussion will be led by Dave Riddell, one of the authors of the report, with support from the CAUBO Facilities Management Committee and CAUBO staff. 
 

To register online for this workshop now, click here. Please contact George Dew (gdew@caubo.ca) or Rob MacCormack (rmaccorm@mta.ca) if you would like more information.

 

  • APPA Webinars: 

Watch the APPA website for announcements of upcoming FPI webinars and other support.

 

Where Do I Start? First time participants 

For first-time participants the FPI survey can appear daunting.  CAUBO recommends that members start with the “express” version, which limits the survey to a reduced number of core questions.  In addition, not all survey modules are considered essential for national comparisons, and members may choose to only complete those recommended by CAUBO for this purpose. 
 

Required:

Module 1: About the facilities unit

Module 2: What facilities make up our institution?

Module 3: Is my institution adequately funding the facilities management annual budget?
 

Recommended:

Module 4a: Operating funds – Facilities administration

Module 4a: Operating funds – Custodial

Module 4a: Operating funds – Building maintenance

Module 4a: Operating funds – Energy / utilities

Module 5: Is my institution making the right investment in existing buildings, infrastructure and academic programs?
 

In future years, once you have gained familiarity with the survey, you will likely choose to complete other modules to support your own institutional benchmarking.


French Help Files:

In order to support the participation of our French institutions we have translated the APPA “help” files. The below files provide field names and detailed descriptions, in French, corresponding to each of the survey modules. This information is also available in English throughout the survey.

Module #1

Module #2

Worksheet: CRV

Module #3

Module #4 – Administration

Module #4 – Construction / Renovation / AE

Module #4 – Custodial

Module #4 – Landscaping / grounds

Module #4 – Building Maintenance

Module #4 – Energy / Utilities

Worksheet: MMBTU

Module #4 – Other

Module #4B – Business Practices

Module #5

Module #6

Worksheet: Customer Satisfaction by function

Module #7

Registration Module

 

Questions?

For questions and discussion of general interest, we suggest you use the FPI Survey CyberCommunity Group

For specific inquiries, please contact:

George Dew, Senior Analyst
(613)-230-6760 ext. 339
gdew@caubo.ca